Privacy Policy for Smart Parent Vibe
Smart Parent Vibe (“we,” “us,” “our”) is committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, share, and protect personal information through your use of our website smartparentvibe.com, in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable data protection laws. We are dedicated to maintaining a privacy-first approach that prioritizes transparency, accountability, and user control over personal information.
1. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users, visitors, and account holders who access or interact with smartparentvibe.com. It governs the practices related to personal data collection and processing across our website, services, features, and communications.
For the purposes of GDPR and CCPA, Smart Parent Vibe is the data controller of your personal information. You can contact us regarding any data protection issues at: [email protected].
2. Categories of Personal Data We Process
In the course of providing and improving our services, we collect the following categories of data:
a. Usage Data:
We automatically collect data about how visitors interact with smartparentvibe.com, such as browser type, IP address, device identifiers, geographical location, time zone, session duration, pages visited, and referral sources. This information helps us analyze trends and optimize our user experience.
b. Account Data:
If you create an account or subscribe to our services, we process your full name, email address, physical address, and phone number.
c. Profile Data:
This includes your preferences, behavior on the site, order history, interaction with content, product interests, and user-generated content. This data helps us tailor content, offers, and product recommendations to your personal interests.
d. Communication Data:
We store records of your communications with us, including email correspondence, contact form submissions, chat history, reviews, support requests, and feedback provided through smartparentvibe.com.
e. Technical Data:
Collected from your device, this includes hardware model, operating system, browser settings, language preferences, and configuration-specific information necessary to ensure site compatibility and performance.
f. Transaction Data:
If you make a purchase through our site, we process payment details, billing and shipping addresses, transaction identifiers, and order fulfillment data.
g. Preference Data:
We collect your choices regarding marketing communications, survey participation, email subscription status, and expressed interest in particular products or topics.
3. Legal Bases for Data Processing
We rely on various lawful bases to process your personal data, depending on the nature of the data and the context in which it is collected:
– Performance of a Contract: Processing required to fulfill orders, manage account access, and deliver services.
– Legitimate Interests: Processing for business development, service optimization, fraud prevention, analytical insights, and communications related to our services.
– Consent: Explicit consent for sending marketing communications, tracking cookies, and personalized features.
– Legal Obligations: Compliance with tax, financial, and regulatory obligations.
You may withdraw your consent at any time by contacting [email protected] or managing your preferences on our site, without affecting the legality of prior processing based on consent.
4. Your Rights Under Data Protection Law
In accordance with GDPR, CCPA, and other applicable regulations, you may exercise the following rights:
– Right of Access: You may request details of your personal data and how we process it.
– Right to Rectification: You can correct inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data, subject to legal obligations.
– Right to Restriction: You may request that we limit the processing of your data.
– Right to Data Portability: You may obtain your data in a structured, machine-readable format.
– Right to Object: You may object to processing based on legitimate interest or for direct marketing purposes.
– Right to Non-Discrimination (under CCPA): You will not be denied service, charged differently, or provided a different level of service for exercising your rights.
To exercise these rights, please reach out to us at [email protected].
5. Security Measures
We implement comprehensive technical and organizational safeguards to secure your personal data:
– End-to-end encryption for data storage and transmission
– Role-based access control and multi-factor authentication
– Regular backups, vulnerability scans, and system patching
– Secure server infrastructure with DDoS protection
– Staff training in information security and privacy practices
Despite our advanced security framework, no system is invulnerable to breach. We maintain robust incident response procedures and will notify affected individuals in accordance with legal obligations.
6. International Data Transfers
We may transfer your personal information to servers located outside your home country, including to the United States and other jurisdictions. Where required by law, we implement Standard Contractual Clauses (SCCs), data protection agreements, and additional safeguards to ensure your data receives a level of protection equivalent to that provided under GDPR and similar frameworks.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required under applicable laws:
– Usage and Technical Data: Up to 24 months
– Communication and Support Data: Up to 36 months
– Transaction Data: Retained for 7 years for legal compliance
– Account and Profile Data: Retained throughout your use of services and deleted upon closure, subject to relevant retention obligations
– Marketing and Preference Data: Retained until consent is withdrawn or after 24 months of inactivity
Upon expiry of retention periods, data is securely deleted or anonymized.
8. Cookie Policy
smartparentvibe.com uses cookies and similar technologies to enhance user experience, analyze site performance, and deliver personalized content. We categorize cookies as follows:
a. Essential Cookies:
These are required for website functionality, including page navigation and secure access.
b. Functional Cookies:
Enable functionalities such as remembering user preferences, region selection, and accessibility settings.
c. Analytics Cookies:
Help us understand how users interact with our website by collecting anonymous engagement metrics.
d. Performance Cookies:
Enhance site responsiveness and optimize content delivery under varying network or device conditions.
9. Cookie Management & Compliance
You are offered the option to manage cookie preferences through the cookie banner and settings panel upon your first interaction and at any time thereafter. We obtain explicit consent for the use of non-essential cookies in accordance with GDPR.
Under CCPA, you may also request that we do not sell or share your data and may disable cross-site tracking. You can manage preferences by modifying browser settings or visiting our Cookie Preferences page.
10. Children’s Privacy
smartparentvibe.com is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children under this age. If it comes to our attention that we have unintentionally collected personal data from a child under 13, we will promptly delete such data. Parents and guardians may contact us at [email protected] to address any concerns or request removal of information.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in legal requirements, our data practices, or website functionality. Updates will be communicated through notices on smartparentvibe.com and/or via email if material changes affect your rights. Continued use of our site after such updates constitutes acknowledgement of the revised terms.
12. Contact Us
For any questions, concerns, or data protection inquiries related to this Privacy Policy or your personal data, please contact:
Smart Parent Vibe
Email: [email protected]
Website: smartparentvibe.com
We are committed to full compliance with applicable privacy laws and welcome your feedback and inquiries. Please do not hesitate to reach out to us with any privacy-related concerns or requests.